Responsible Gaming at DreamVegas Casino

Our Commitment to Player Safety

Here at DreamVegas, we operate under two of the most respected regulatory frameworks in the world: the UK Gambling Commission (account number 52894) and the Malta Gaming Authority (licence MGA/B2C/370/2017). These licences aren't just legal formalities — they reflect our genuine dedication to maintaining the highest standards of player protection. We comply fully with UKGC and MGA responsible gambling requirements, which means we go beyond the minimum to keep our players safe.

We at Dream Vegas Casino understand that for a small number of people, gambling can become problematic. That's why we've put a comprehensive suite of tools and resources in place to help you manage your play at every step. Our team is trained to identify signs of problem gambling, and we take proactive steps to reach out when we notice unusual patterns of behaviour.

Tools to Help You Stay in Control

At DreamVegas Casino, we give you the power to shape your own gaming experience through a full range of self-management tools. You can access these directly from your account settings at any time — no waiting, no lengthy process. We want control to always be in your hands.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your Dream Vegas account. Once a limit is in place, it takes effect immediately if you're reducing it — and any increase requires a cooling-off period before it becomes active. This ensures that decisions made in the heat of the moment don't override your long-term wellbeing.

Loss Limits

We offer loss limit tools that allow you to cap how much you can lose over a set period. When you reach your limit, our platform will automatically prevent further play until the period resets. We believe in making it easy — not difficult — to stick to your own boundaries.

Wagering Limits

At Dream Vegas Casino, you can also set limits on the total amount you wager within a given timeframe. This is separate from your deposit or loss cap and gives you an additional layer of control over how you play on our platform.

Session Time Limits & Reality Checks

Here at DreamVegas, we make it simple to set time limits on your gaming sessions. You can also enable reality check notifications, which will remind you at regular intervals how long you've been playing and how your session is going. Sometimes a simple nudge is all it takes.

Cool-Off Periods

If you feel you need a short break, our Dream Vegas platform allows you to take a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, your account will be restricted from play, bonus offers, and promotional communications.

Self-Exclusion

We at DreamVegas Casino support your right to take longer breaks. You can self-exclude for a minimum of 6 months or up to 5 years (or permanently) through your account settings or by contacting our support team. UK players are also automatically registered with GamStop — the national self-exclusion scheme — and we are fully GamStop-compliant. If you self-exclude, we will do everything in our power to honour your decision and ensure you are not contacted with marketing materials.

Recognising Problem Gambling

We care about our players as people, not just as customers. At Dream Vegas Casino, we encourage everyone to regularly reflect on their gambling habits. Problem gambling can affect anyone, and recognising the signs early can make a real difference.

You may want to seek support if you notice any of the following:

• Spending more money or time gambling than you intended
• Chasing losses to try to win back money
• Gambling to escape stress, anxiety, or difficult emotions
• Borrowing money or selling possessions to fund your gambling
• Neglecting work, family, or social responsibilities because of gambling
• Feeling irritable or anxious when not gambling
• Hiding your gambling habits from friends or family
• Feeling out of control of your gambling behaviour

If any of these resonate with you, please reach out — either to our support team or to one of the specialist organisations listed below. You don't need to be in crisis to ask for help, and at DreamVegas, we will always take your concerns seriously.

Support Organisations We Recommend

Our Dream Vegas team works alongside a number of trusted organisations that provide free, confidential support for anyone affected by gambling-related harm. We encourage you to use these resources whenever you need them.

Protecting Young People

At DreamVegas Casino, we have a zero-tolerance policy towards underage gambling. You must be 18 years of age or older to register and play on our platform. We use robust age verification processes at registration, and additional checks may be requested during KYC verification. We will never knowingly allow underage individuals to access our games or services.

We also strongly recommend that any adult sharing a device with minors make use of third-party parental control software. Tools such as Net Nanny, Gamban, and Betfilter can help block access to gambling websites across devices and networks. At Dream Vegas Casino, we fully support the use of these tools and encourage parents and guardians to take this additional step.

Our Safer Gambling Principles

Here at DreamVegas, we've built our platform around a set of core safer gambling principles that guide every decision we make:

• Transparency: We provide clear, honest information about odds, wagering requirements, and terms so you always know exactly where you stand.
• Accessibility: Our responsible gambling tools are easy to find and easy to use — we never hide them behind complicated menus.
• Proactive Care: Our team actively monitors for signs of at-risk behaviour and will reach out to players who may need support.
• No Pressure: We never use misleading language or aggressive marketing to pressure players into gambling more than they're comfortable with.
• Compliance: We fully comply with UKGC and MGA responsible gambling obligations, including GamStop integration for UK customers.